Our Policies
Your Privacy
Any information you transmit to the Fannish Enterprise Web site, whether it's information from the Contact Us form or credit card information as you make a purchase, remains secure. Nothing will be sold or given to other merchants, nor will you be placed on other mailing lists without your expressly given permission. We want your visit here to be safe as well as fun. Please browse the site with complete confidence.
Also, please see our privacy statement for additional information.
Purchases
Fannish Enterprises currently accepts the following types of payment: PayPal, Visa, MasterCard, cashier's checks/money orders, and personal checks. Corporate customers who order wholesale quantities also may use purchase orders.
If you use a Visa or MasterCard, you can make your payment online through 2CheckOut. Upon successful completion of the transaction, you will be notified that all went well. We too will be notified that your purchase has been made. We normally ship stock orders within 72 hours. You will be notified when your order has been shipped.
If you use a cashier's check or money order, you will receive a message stating the final amount due. Please send us the check for the stated amount and your order number. You can also include a printout of your order form if you desire. We normally ship these orders within 72 hours of receiving your check. You will be notified when your order has been shipped.
If you use a personal check, you will receive a message giving the final amount due. Please send us the check for the stated amount and your order number. You can also include a printout of your order form if you desire. We will hold personal check orders for 10 days to ensure the check has cleared. You will be notified when your order has been shipped.
Returns
If we have mistakenly filled a stock order, we will certainly replace the incorrect item(s) at no cost to you. Please contact us first to let us know a return's on its way. Also, please explain the nature of the return. If the shipment was damaged, you should contact the shipper. (We normally send packages via the United States Postal Service (USPS).) You must contact us within 15 days of receiving your order to be eligible for a refund or exchange.
Shipping
Shipping costs are figured into your order. We normally ship via USPS ground. If you have special needs, please contact us. If you're ordering from outside the United States, please let us know what's the best way to get a package safely and quickly to you.
Sales Tax
In compliance with state regulations, your order will charged with Indiana's 7% sales tax if you are an Indiana resident.
Quantity Discounts
If you're a reseller, please register for a Wholesaler Account to take advantage of greater discounts.
If you represent a club, sports team, school, business, or political candidate, you also can receive a larger discount. Please contact us with your needs and we'll work with you.
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